» FAQs

FAQs

If you have a general question, you're in the right place. Below are answers to common queries. If you require support for your add-on or theme purchased from the Concrete5 Marketplace, please contact us through the Marketplace. If you don't know how to do that, here are some simple instructions.

Add-Ons

I'm having problems installing or using an add-on

We thoroughly test our add-ons on a number of different browsers and operating systems, but in the unlikely event that you experience a bug, we will fix it as soon as possible. Please notify us through the Concrete5 Marketplace.

Themes

Can you create a custom theme for me?

Yes, for a custom quote, please contact us. We will respond within 1 business day.

How do I edit my theme?

We do not provide free general support for Concrete5 or web design advice (find out more about our paid training services). But here are a few useful resources:

C5 Documentation on Themes

C5 Video: How to create your own theme

Web Monkey (general HTML tips)

W3 Schools (general HTML tips)