» FAQs


If you have a general question, you're in the right place. Below are answers to common queries. If you require support for your add-on or theme purchased from the Concrete5 Marketplace, please contact us through the Marketplace. If you don't know how to do that, here are some simple instructions.


I'm having problems installing or using an add-on

We thoroughly test our add-ons on a number of different browsers and operating systems, but in the unlikely event that you experience a bug, we will fix it as soon as possible. Please notify us through the Concrete5 Marketplace.


Can you create a custom theme for me?

Yes, for a custom quote, please contact us. We will respond within 1 business day.

How do I edit my theme?

We do not provide free general support for Concrete5 or web design advice (find out more about our paid training services). But here are a few useful resources:

C5 Documentation on Themes

C5 Video: How to create your own theme

Web Monkey (general HTML tips)

W3 Schools (general HTML tips)